Draft for owner review. This policy is a starting template and must be checked by Pekabu (and ideally a professional) before the store goes live.
7-day returns and size exchange
- You can request a return or size exchange within 7 days of delivery.
- Items must be unused, unwashed and with original tags and packaging.
- Festive costumes and items marked non-returnable cannot be returned unless damaged or wrong.
How to request
Message us on WhatsApp or email care@pekabu.in with your order number and photos (for damaged or wrong items).
Refunds
- Prepaid orders: refunded to the original payment method within 5–7 working days after we receive and check the return.
- COD orders: refunded by UPI or bank transfer.
- Shipping and COD fees are non-refundable unless the item was damaged or wrong.
Seller details
- Legal business name: Pekabu
- GSTIN: 19BILPP3611G1Z5
- Address: 815/A Charak Tala Main Road, Haridradanga, Chandannagar, Hooghly, West Bengal 712136, India
- Email: care@pekabu.in · Phone/WhatsApp: +91 62898 48014